JetBlue Airways Senior Analyst IT Portfolio Engineering in Long Island City, New York

Position Title: Senior Analyst, IT Portfolio Engineering

Position Summary

The Senior Analyst, IT Portfolio Engineering will be responsible for assisting in the design and implementation of IT’s delivery pipeline, with a focus on project prioritization, budgeting, tracking and capacity planning.

The Senior Analyst, IT Portfolio Engineering will apply quantitative methods coupled with a broad business background to solution, socialize and implement streamlined project delivery processes across IT and its matrix partners. The Senior Analyst will design processes based on industry best practices that facilitate the collection, analysis, communication and application of project performance and financial data. This role will partner with all relevant stakeholders to ensure that processes are understood, valid, and adhered to.

In addition, this role is responsible for onboarding, integrating and innovating upon tools which are necessary to support project delivery processes into JetBlue’s existing IT environment. The Senior Analyst will work in close partnership with other project delivery teams to facilitate the implementation of these innovative solutions throughout IT and, as needed, the entirety of JetBlue.

Essential Responsibilities

  • Design and implement IT’s project delivery processes to ensure that IT initiatives result in high value outputs, supporting on-time delivery and on target budget

  • Configure IT project delivery tools in keeping with database architecture best practices to allow for seamless integration with existing IT systems (i.e. Spotfire) and meaningful reporting to stakeholders

  • Integrate and innovate upon existing project delivery tools with the broader IT environment to allow for seamless data collection, analysis and communication

  • Develop and document an approach for onboarding project delivery tools and processes to business partners and matrix partners on an as needed basis

  • Support the re-engineering of IT’s annual budgeting approach in collaboration with Finance and relevant stakeholders

  • Survey, develop and maintain industry awareness as it relates to IT project delivery and socialize learnings to IT Leadership and relevant stakeholders

  • Work cross-functionally with all IT delivery functions, including IT Delivery Operations, Portfolio Management, and Finance to drive innovative delivery solutions

  • Oversee and continuously evolve the IT intake process for new initiatives, including Steering Committees, Assessments, and corresponding PPM tools.

  • Develop strong working relationships with all IT Portfolio stakeholders to encourage transparency, open communication and trust between all parties

  • Other duties as assigned Minimum Experience and Qualifications

  • Bachelor's Degree in Engineering, Mathematics, Computer Science or related discipline

  • Three (3) years of experience in Management Consulting, Process Engineering or related field

  • Two (2) years of project portfolio management experience (project intake, resource planning, demand management, budget management)

  • Advanced knowledge of Data Analysis and Visualization principles

  • Experience with Workfront, Jira, SharePoint,, MS Project, Microsoft Office tools

  • Effectiveness working diplomatically across teams with varying objectives.

  • Ability to work well under limited supervision in a fast-paced environment

  • Ability to handle confidential information with professionalism and diplomacy

  • Available for occasional overnight travel (10%)

  • Must be able to acquire and maintain valid travel documents with the ability to travel in and out of the United States

  • Must pass a ten (10) year background check and pre-employment drug test

  • Must be legally eligible to work in the country in which the position is located Preferred Experience and Qualifications

  • Master’s Degree in Engineering, Mathematics, Computer Science or related discipline

  • Working knowledge of scripting languages for data analysis and API integration (i.e. R, Python)

  • PMP Certification

  • Scrum Team Member Certification Crewmember Expectations:

  • Regular attendance and punctuality

  • Potential need to work flexible hours and be available to respond on short-notice

  • Well-groomed and able to maintain a professional appearance

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


  • Computer and other office equipment

Work Environment:

  • Normal Office Environment

Physical Effort:

Generally not required, or up to 10 pounds occasionally

Job ID #:34360Location:Long Island City, NY

Area of Interest:TechnologyLocation Code:LSC Long Island City SC: Long Island City Support Ctr ( JetBlue )

Employment Status:Full-Time Regular

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.