CUNY Deputy Director of Human Resources in Queens, New York


LaGuardia Community College, located in Long Island City, Queens, educates more than 50,000 New Yorkers annually through degree, certificate, and continuing education programs. Our guiding principle Dare To Do More reflects our belief in the transformative power of education—not just for individuals, but for our community and our country—creating pathways for achievement and safeguarding the middle class. LaGuardia is a national voice on behalf of community colleges, where half of all US college students study. Part of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his championing the underserved. Since our doors opened in 1971, our programs regularly become national models for pushing boundaries to give people of all backgrounds access to a high quality, affordable college education. We invite you to join us in imagining what our students, our community, and our country can become. Visit to learn more.

Reporting to the Executive Director for Human Resources, the Deputy Director serves as a senior member of the Human Resources Department. As part of the leadership team, the Deputy Director contributes to the mission and development of the Human Resources Department as a model for professional competency, teamwork, accuracy, efficiency and innovation.

The Deputy Director is responsible for overseeing employee and labor relations issues for the College, the supervision and evaluation of the work of full time and hourly staff, and coordination of all faculty and staff actions with the Payroll and Budget offices. S/he provides policy recommendations and administration of comprehensive human resources programs, procedures and guidelines consistent with state and federal requirements and sound professional principles and practices.

S/he consults with the CUNY Office of Human Resources Management (OHRM) and Office of Labor Relations (OLR) on issues with respect to collective bargaining agreements, CUNY Bylaws and CUNY Rules and Regulations. Provides guidance to Deans, Directors and Chairpersons on human resource issues affecting faculty and staff.

The Deputy Director will be specifically responsible for, but not limited to:

  • Provide leadership in an effort to enhance Human Resource services by creating, writing, and recommending College-wide policies, procedures, and practices and communicating them effectively to the College community;

  • Lead in the administration and enforcement of collective bargaining and labor relations practices for the College’s classified civil service unions and provide contract and policy interpretation to supervisors and employees;

  • Establish effective working relationships with management, faculty, staff and union representative throughout the College. Collaborate with the College's Legal Counsel & Labor Relations Director and Chief Diversity Officer and confer with the President, Vice Presidents, Deans, Directors and Department Chairs on personnel and labor relations matters and all efforts to encourage diversity, equal opportunity, and the fair and impartial treatment of all College employees;

  • Conduct internal investigations, handle dispute resolution and coordinate with the appropriate campus offices for follow-up and resolution;

  • Serve as the college’s advocate for classified staff Step 1 disciplinary matters and grievances, and collaborate with unions to resolve issues and address concerns;

  • Direct and/or provide assistance in the preparation of disciplinary charges and specifications for classified staff Step 1 disciplinary actions.

  • Direct and lead staff in the management and maintenance of personnel actions for all employees from onboarding to separation;

  • In the absence of the Executive Director, the Deputy Director will assume full responsibility for the leadership of all Human Resources functions including but not limited to Benefits, Employment, Recruitment, Staff Development, Contract Administration, Employee Relations, HRIS and Compensation;

  • Perform frequent review and audit of reports and database generated through CUNY enterprise software (CUNYfirst) system and other databases to ensure accuracy of employee and organizational data and efficient processing of actions using these systems;

  • Assist the Executive Director with special assignments and other tasks as directed.


Bachelor's Degree and eight years' related experience required.


  • Related advanced degree or J.D. degree strongly preferred.

  • Excellent analytical, collaborative, and a high degree of emotional intelligence experience in dealing with sensitive, complex issues.

  • Progressive and significant experience in developing, interpreting, and implementing HR policies, procedures and regulations, preferably in a large, multi-cultural and diverse higher education institution.

  • Extensive experience working in a unionized environment.

  • Superior change management, technology and communication skills.

  • Solid experience with HRIS systems, preferably Oracle/PeopleSoft.

  • Ability to align HR practices with HRIS systems.

  • SHRM certification.


Collaborates with campus or unit management to provide human resources leadership and to support related operations.

  • Directs human resources processes such as employment, benefits administration, recruitment and performance management

  • Manages staff responsible for providing employee services in the Human Resources office

  • Works with senior management in Human Resources, Labor Relations, and other areas to plan Human Resources strategies and programs; develops new Human Resources tools and programs to support management goals

  • Interprets regulations and policies of all kinds related to Human Resources, and advises senior executives and managers; reviews policies and procedures for improvement, and develops revisions

  • Ensures the integrity of Human Resources data, systems, records, and files

  • Independently researches sensitive Human Resources issues and assists executive management in their responses

  • Performs related duties as assigned.

Job Title Name: HR Director


Higher Education Officer




Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates should provide a CV/resume and the contact information for three professional references.




CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: LaGuardia Community College

Job Title: Deputy Director of Human Resources

Job ID: 17548

Full/Part Time: Full-Time

Regular/Temporary: Regular