CUNY Associate Director of Academic Advisement Initiatives (Academic Program Manager) - Academic Affairs in Queens, New York

POSITION DETAILS LaGuardia Community College, located in Long Island City, Queens, educates more than 50,000 New Yorkers annually through degree, certificate, and continuing education programs. Our guiding principle Dare To Do More reflects our belief in the transformative power of education—not just for individuals, but for our community and our country—creating pathways for achievement and safeguarding the middle class. LaGuardia is a national voice on behalf of community colleges, where half of all US college students study. Part of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his championing the underserved.

Since our doors opened in 1971, our programs regularly become national models for pushing boundaries to give people of all backgrounds access to a high quality, affordable college education. We invite you to join us in imagining what our students, our community, and our country can become. Visit to learn more.

Reporting to the Associate Provost/Assistant Vice President of Academic Affairs, the Associate Director of Academic Advisement Initiatives is responsible for management and oversight of strategic initiatives designed to build student success. The Associate Director's responsibilities include development, implementation, coordination and evaluation of a broad range of activities in support of improved academic advisement, including:

  • Oversee the development of a strategic plan in collaboration with the Associate Provost, and develop outcome assessment plans, designing new programs while improve existing ones;

  • Develop and oversee advisement resource materials and communication campaigns, in support of the goals and principles of the Advisement 2.0 initiative;

  • Organize and facilitate ongoing training and professional development opportunities for faculty and staff to ensure current and reliable information is provided to students, as well as, build their advisement knowledge and practice

  • Prepare and support Academic Advisement reform-related planning, meetings, and public events;

  • Advance the development and use of tracking systems and data analytics, and their integration into the College's advisement dashboard;

  • Coordinate with Institutional Research (IR), designing and implementing evaluation activities designed to assess and improve the effectiveness of Advisement reform efforts;

  • Manage the development and implementation of digital badging related to advisement;

  • Manage communication of information, updates and announcements relevant to advisement-related activities;

  • Assist the Associate provost in integrating advisement initiatives into the College's Strategic Plan;

  • Manage all budgetary and assessment data pertaining to the Academic Advisement Initiatives.

QUALIFICATIONS Bachelor's Degree and six years' relevant experience required.


  • Advanced Degree preferred.

  • Five years of teaching or education administration experience preferred.

  • Substantial Student Advisement experience preferred;

  • Knowledge and familiarity with student success initiatives in higher education;

  • Experience and understanding of managing faculty and staff development initiatives preferred.

  • Knowledge of and experience with digital learning and advisement systems a plus.

  • Knowledge of and experience with evaluation and data analysis a plus.

  • Demonstrated commitment to working with diverse communities and student populations.

  • Strong communication skills, interpersonal skills, and organizational skills.

  • Proficiency with Microsoft Office Suite (Excel, Word, Access, PowerPoint) preferred.

CUNY TITLE OVERVIEW Manages curriculum development and operations of a College's specialized academic program under the direction of a senior administrator.

  • Implements and monitors a comprehensive academic program development plan; makes recommendations to improve department policies and procedures

  • Assists Director with outcome assessment and strategic planning to further develop program offerings

  • Prepares analytical and statistical reports for management

  • Serves as resource expert regarding program policies and procedures

  • May manage professional and/or clerical staff

  • May act on behalf of Director in his/her absence

  • Performs related duties as assigned.

Job Title Name: Academic Program Manager

CUNY TITLE Higher Education Associate

FLSA Exempt

COMPENSATION AND BENEFITS Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY To apply, go to, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Please attach a cover letter, resume, and the contact information for three professional references as one document in rtf, doc or pdf format.

CLOSING DATE Open Until Filled. Review of Resumes will begin on 11/8/2017.

JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Location: LaGuardia Community College

Full/Part Time: Full-Time

Regular/Temporary: Regular