Microsoft Corporation Tech Solutions Prof, Voice in New York, New York

Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud-enabled world.

Our mission is to empower every person and every organization on the planet to achieve more. This mission is ambitious and at the core of what our customers and employees care deeply about. We have unique capability in harmonizing the needs of both individuals and organizations. We deeply care about taking our ideals and vision global and making a difference in lives and organizations in all corners of the planet.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas, because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

The Impact You’ll Be Making

Take the opportunity to help reinvent productivity, build the intelligent cloud or establish more personal computing.

As a Voice Technology Solutions Professional (TSP), you will:

• Drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology:

• Explain, demonstrate, and prove to the largest enterprise customers what Microsoft’s products and services can do and how to enable and manage them by driving technical presentations, demonstrations, Acrhitecture Design Sessions, Proof of Concepts and Pilots, leveraging Partner and or Microsoft Services Organisation as needed

• Clear technical, competitive and security blockers to accelerate Voice sales.

• Lead architectural and technical cloud security, privacy, and compliance discussions for Voice solutions.

• Be the connection and orchestration point for other technical resources:

• Provide feedback to sales, marketing, and engineering on current and future product requirements.

• Communicate and escalate technical, architectural, and competitive blockers and insights to the appropriate channel.

• Develop partner engagements for driving the sale, deployment, and adoption of Microsoft solutions.

• Orchestrate cross-workload solutions with other technical ressources (internally and with Partners) for other Microsoft products and services.

• Stay sharp and share your knowledge:

• Continuously nurture and expand your technical, sales, and competitive readiness.

• Participate in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, and articles for your domain.

Who We Are Looking For

USE THIS FOR IC 1-4 AND DELTE THE RED TEXT AND CHAPTER FOR IC5/6

Technical Solution Leader

• Voice architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Communications space, including applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging), Enterprise Interaction Management, Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), and Application Integration Services (TAPI, TSAPI, JTAPI, CSTA) required

• Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into cloud and hybrid solutions preferred.

• Amazing Technical Sales Professional. Strong Communications solution selling experience required

• Deep Voice products & services knowledge. Strong hands-on technical experience with Skype for Business/Lync server, Skype for Business/Lync clients, and the core Office 365 platform required

• Integration. Demonstrated knowledge of Skype for Business federation, interoperability, and integration with Office products preferred

• Voice. Demonstrated knowledge of voice and data platforms (TDM PBX & IP-PBX, Video MCU) and networks (PSTN, Wireless, IP) required

• Networking. Knowledge of TCP/IP networking, switches, routers, firewalls and protocols (SRTP/RTCP, H.323, H.263/H.264, SIP) required

• Technical breadth. Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred

Customer Transformation Facilitator

• Collaborative. Able to work cohesively with members of the Microsoft sales, services, and marketing organizations and Microsoft partners required.

• Excellent Communicator. Strong negotiation, organizational, presentation, product demo, writing, and verbal communication skills required.

• Executive Presence. Proven experience engaging with senior level executives preferred.

Consummate Professional

• Experienced. 5+ years of related experience in technical pre-sales and/or technical consulting roles preferred.

• Performer. Highly driven person who consistently exceeds goals and expectations required.

• Bachelor’s Degree in Computer Science, Information Technology, or related field required.

• Certification in domain-specific technologies preferred.

• Certification in the following technologies preferred

• Certification in information security desired

Who We Are Looking For

USE THIS FOR IC 5/6 AND DELETE THE RED TEXT AND CHAPTER FOR IC1-4

Technical Solution Leader

• Voice architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Communications space, including applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging), Enterprise Interaction Management, Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), and Application Integration Services (TAPI, TSAPI, JTAPI, CSTA) required

• Deep Voice products & services knowledge. Strong hands-on technical experience with Skype for Business/Lync server, Skype for Business/Lync clients, and the core Office 365 platform required

• Integration. Demonstrated knowledge of Skype for Business federation, interoperability, and integration with Office products required

• Voice. Demonstrated knowledge of voice and data platforms (TDM PBX & IP-PBX, Video MCU) and networks (PSTN, Wireless, IP) required

• Networking. Knowledge of TCP/IP networking, switches, routers, firewalls and protocols (SRTP/RTCP, H.323, H.263/H.264, SIP) required

• Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into cloud and hybrid solutions preferred.

• Technical breadth. Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred

Customer Transformation Facilitator

• Challenger. Demonstrated ability to listen, learn, and lead customer conversations based on market insights required

• Collaboration. Able to work cohesively with members of the Microsoft sales & services field organizations; Microsoft partners; and Microsoft corporate sales, engineering, and marketing required.

• Excellent Communicator. Strong negotiation, organizational, presentation, product demo, writing, and verbal communication skills required.

• Executive Presence. Proven experience engaging with senior level executives required.

Community VIP

• Influencer. Able to drive and influence vibrant internal and external communities required

Consummate Professional

• Experienced. 10+ years of related experience in technical pre-sales and/or technical consulting roles required.

• Performer. Highly driven person who consistently exceeds goals and expectations required.

• Bachelor’s Degree in Computer Science, Information Technology, or related field required.

• Certification in domain-specific technologies (Microsoft Office 365 & Lync/SfB Server) required.

• Certification in information security desired

• Certification in Architecture desired

At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft!

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com. Sales