Columbia University Instructional Designer in New York, New York

Position Information

Job Title

Instructional Designer

Job Code Title

Job Requisition Number



5711- SSW Rsch & Academic Affairs



Job Type

Officer Full-Time Regular

Bargaining Unit

If temporary, indicate duration

Hours Per Week


Job Family

General Administration

Salary Grade


Salary Range

Advertised Summary Job Description

Reporting to the Associate Dean for Academic Affairs, the Instructional Designer has primary responsibility for collaborating with faculty to develop new courses and refresh existing courses for the Masters of Science in Social Work program (MSSW; henceforth, MSW). To begin, the instructional designer will be assigned primarily to support the development and revision of courses in the online MSW program. Into the future, it is expected that the scope of work will increase to include traditional residential courses. Within the CSSW program, the instructor has primary ownership of the course and the Instructional Designer supports the instructor. The CSSW MSW is a 60 credit program with four social work concentration methods: Advanced Clinical Practice, Advanced Generalist Practice and Programming, Social Enterprise Administration, and Policy. Online courses are primarily taught synchronously within the Canvas Learning Management System, with selected courses being developed in asynchronous and hybrid formats. The creation of additional high quality delivery modes for all OLC courses is another expectation of this position.

The Instructional Designer is expected to work diplomatically and flexibly with the faculty, associates, teaching assistants and administrators. In creating new or refreshing courses, the Instructional Designer will develop learning objectives, teaching methods, assessment methods and corresponding materials and create synchronous and asynchronous activities to support learning outcomes. S/he/they will coach faculty in educational technology and collaborate with the OLC team on QA for course sites. The Instructional Designer will also conduct course audits across each concentration method to ensure quality. Evenings and weekend hours are required to accommodate the schedules of the faculty, associates and teaching assistants.

The Instructional Designer works with the OLC team to cover Help Desk support, training activities, student orientation, and student events.

The Instructional Designer will be a positive team-player and enthusiastic about working in online education.

Minimum Qualifications for Grade

Applicant MUST meet these minimum qualifications to be considered an applicant

Master's Degree or equivalent combination of education and experience; four years related experience required.

Robust knowledge and demonstrated experience of course development software and at least one Learning Management System (i.e. Canvas, Blackboard, Moodle). Preferred experience with Canvas.

Basic HTML and preferred experience with Flash programming.

Experience with software platforms used in online education, specifically Adobe Connect and Zoom.

Solid understanding, efficiency and experience working with educational technology.

Minor video editing skills (adjusting file sizes, trimming).

Superior training and coaching skills.

Ability to diplomatically work with various stakeholders including faculty, students, associates, teaching assistants, live support specialists and administrators.


Thrives in fast-paced, high-intensity work environment.


Excellent written and presentation skills.

Superior organizational skills and ability to handle multiple projects and responsibilities in a timely and efficient manner.

Proficiency in Google Docs, Google Slides, Google Spreadsheets, Microsoft Word, PowerPoint, and Excel.

Proficiency in video conferencing technology, such as Facetime, Skype, Google Hangouts, Adobe Connect, or Zoom.

Availability for weekend and evening hours.

Additional Position-Specific Minimum Qualifications

Applicant MUST meet these minimum qualifications to be considered an applicant

Special Instructions

Preferred Qualifications

Masters in Social Work

Experience with Playposit & Proctorio.

Experience with media hosting technology platforms such as Kaltura or Panopto.

Experience with the three principles of the Universal Design for Learning (UDL).

Familiarity and experience in social work education and/or university setting.

Professional experience working in virtual teams.

Experience as student in an online higher education course.

Essential Functions

(40%) Collaborate with faculty, associates and teaching assistants (TAs) throughout each semester to:

o Create new courses methods and refresh existing courses within Canvas. Development of courses also includes working with the Director of Administration, OLC, to create all courses related to new concentration methods using various modes of delivery (synchronous, asynchronous and hybrid).

o Develop learning objectives, teaching methods, assessment methods and corresponding materials.

o Create synchronous and asynchronous activities to support learning outcomes.

o Coach them on how to use educational technology.

(25%) Collaborates with the OLC team on the following:

o Quality Assurance of course sites

o Help Desk support

o Training

o Student Orientation

o Student Events

(5%) Conducts course audits at the concentration method level to ensure overall quality.

(10%) Researches and shares resources on topics related to innovative teaching practices, active learning, evidence-based teaching and learning, critical thinking skills, course and curriculum development for faculty and instructors, and the use of technologies to support teaching and learning. In the longer term, develops, coordinates and facilitates seminars and workshops for faculty, Associates, and Teaching Associates to improve teaching practice, enhance student learning outcomes and increase knowledge about educational technology.

(5%) Participates in the life of the Online Campus including graduation and orientation.

(5%) Maintains professional development by attending and presenting at local and national conferences on teaching, pedagogy, social work online education, and related topics.

(5%) On a secondary basis, consults with administrative departments such as Advising, Field Education, Student Services, Admissions with developing events or trainings.

(5%) Other duties as assigned.

Additional Essential Functions (Limit to 3950 characters.)

Special Indications

This position works with:

HIPAA Compliance training required


Participation in Medical Surveillance required


What type of posting? Is this a waiver request?

Standard Posting

Requisition Open Date


Requisition Close Date

Open Until Filled

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Columbia University is an Equal Opportunity/Affirmative Action employer.

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