Mphasis Corporation Infrastructure Servcs Mgr (7687154) in New York, New York

Description

WPS - Onsite Lead

Location :Lincolnshire

Minimum 8 Years + of Experience as an Senior Infrastructure Services Manager.
Responsibilities:
* 8 + of experience in core End User Computing / Desk Side Support OR Work Place Services
* Strong experience in End User Service specific technologies, such as Active Directory/MS Exchange/SCCM OR Desktop Engineering
* Workable knowledge of desk side support & proximity engineering
* Excellent communication skill is required
* Strong understanding & work experience in ITIL & ITSM Framework
* Manage Supplier service delivery teams
* Accountable for overall Supplier delivery as outlined in current SOW
* Monitor, control and support Service Delivery
* Projecting efforts & delivery activities
* Review Operational level activities/initiatives
* Lead tactical level initiatives
* Support and provide inputs for strategic initiatives
* Talent management which includes Team & Performance management
* Strong experience in Vendor & Asset Management and related audits.

Skills

ITO NICHE SKILLS - DESKTOP-MDT/LAN DESK/WDS/SCCM OSD
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