MediaMath Director, Global HR Operations in New York, New York

MediaMath is a global technology company that's leading the movement to revolutionize traditional marketing and empowering marketers to unleash the power of goal-based marketing at scale, transparently across the enterprise. Our platform - TerminalOne Marketing Operating System - handles billions of transactions every hour and hundreds of millions of internet users every day, which means every solution must be built to scale. Our breakthroughs create new marketplaces and solve long-standing problems in an industry that is constantly evolving. Our engineers are building the leading technology platform to power the new digital marketing ecosystem, and we are looking for driven, curious innovators to join our team.

The Director, Global HR Operations will lead the HR Operations team of 5 employees driving efficiency, ease of use, accuracy and best practices of our HR processes. The scope of our HR Operations team includes Total Compensation (including Equity), Benefits, Payroll, HR Systems, Data Analysis, HR Policies, Immigration and Mobility.

This is a complex position that provides services directly to internal clients around the globe as well as provide specialty services (e.g., M&A support, metrics, project management, etc.) within HR. The successful Director will be an exceptional partner working with Finance, Legal, Talent Management and HRBPs on establishing and executing processes that operate cross functionally (e.g, performance management, comp planning and creating Board equity packages).

  • Develops, leads, and manages HR operations team and programs/services, serving as an escalation/approval point for critical issues.

  • Identify and optimize systems to enable and ensure transparency in our processes, and accountable for data accuracy across all systems. Leads the planning, requirements definition, vendor selection, implementation and execution of complex HR technology projects (e.g. evaluation of solutions and potential implementation of new Global HRIS, Performance Management system and ATS)

  • Oversee internal audit processes to ensure accuracy of data and conformance with HR processes. Where applicable, ensure vendor audit processes are compliant with company policies and legislative requirements.

  • Ensure compliance and effectiveness with our global operations in payroll/ benefits and other activities to create a consistent employee experience.

  • The Director provides HR operations guidance to integrate and scale operations when company expands and grows in new markets and geographies.

  • Review and update our policies and benefit/ compensation practices to be current and reflective of our culture.

  • Manage and directs vendor relationships. Monitors and manages the performance of third party vendors and service provides regarding quality, delivery and costs.

  • Serves as the subject matter expert, trusted advisor and resolution point for escalated transactions as they relate to HR processes and systems.

  • Regularly meet with HR colleagues to review HR metrics and determine if current initiatives are driving expected results and identify areas for improvement.

  • Assures proper storage, organization and retrieval of information of HR records, provides guidance for physical and electronic file retention.

  • Continuously evaluate existing work processes and prospective processes to ensure the most effective use of resources. Make recommendations for process improvements and assist with the design of work processes.

  • Ensure HR colleagues and all managers in the business understand business and compliance requirements, provide training, and audit to ensure consistency among entire team.

This is not an exhaustive list of responsibilities. As part of our global technology team, you may be required to be work off-hours or be on-call on a rotating basis. Other duties may be assigned, as needed. MediaMath retains the right to change job duties at any time.

  • 7-10 years of experience as a high performing manager of Global HR Operations – with 3+ years being an exceptional player/coach & builder of high performance teams

  • Operational understanding of all HR operational disciplines (e.g., compensation, benefits, global mobility) and their integration with broader HR services and strategies, with particular expertise in compensation. Familiarity with equity preferred.

  • Proven project management and cross-functional collaboration skills - leveraging a meticulous attention to detail and building scalable process 

  • Experience successfully evaluating, maintaining and optimizing relationships with brokers, consultants, and other vendors

  • Global Regulatory knowledge

  • Experience successfully optimizing systems, e.g. ADP Payroll and WorkforceNow HRIS system / ICIMS

  • Strong consultative and communication skills.

  • Experience influencing and building collaborative, strong working relationships with the HR team and corporate functions. Customer service orientation.

How do we reward our outstanding Mathletes? We start with company equity, comprehensive medical, dental, vision, short term and long term disability and life insurance, open paid time off, free on-site chair massages and our 401(k) and 401(k) matching. We then serve-up flexible spending accounts, bagel Fridays, free snacks and sodas, and the latest and greatest technology you need to do your job (including cellphone bill allowance). And the cherry on top? Regular happy hours and events; including Potlucks, Trivia Nights, and pick-up basketball, to name a few.

MediaMath employees can expect to work in an environment governed by Math Values: Obsess About Outcomes; Innovate to Scale; Win/Win Wins; Make Decisions, Take Responsibility.


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