NCR Desktop Support Technician, Manhattan, NY in New York, New York
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximately 29,000 employees and does business in 180 countries. Provide On-Site Desktop Support for all BMW employees in Manhattan office. Support includes break fix and software support of desktops/laptops/Macbooks. The technician will also need to perform rollouts and will also at times perform network changes such as enabling and or disabling ports.Technciian will provide some Cisco call manager support to activate create profiles. Service tickets will be sent through ITSM and assigned. Must be willing to work within a team and be flexible with covering one of two shifts to help each team member out. Prior desktop support is a must as well as extensive customer service experience. Training will be for 1 - 2 weeks in Woodcliff Lake, NJ before starting in Manhattan. EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.
High School diploma or equivalent (though an Associate’s Degree is preferred).
Up to three years of related experience (but more than that is always a plus).
A Certification, PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
Knowledge of systems architecture, database management systems, and network and systems management systems.
Amazing flexibility and a positive attitude. No. Matter. What. (We’re talking some nights, weekends, overtime, flex shifts, and being on call to keep our customers happy.)
A strong back. This position may require prolonged travel, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time.
Job Customer Engineering
Title: Desktop Support Technician, Manhattan, NY
Location: New York-New York
Requisition ID: 0060441_P0077643