Lowe's Design Consultant in New York City, New York
The Design Consultant is primarily responsible for articulating the breadth of Lowe's product and service offerings that best align to a customer's stated and unstated needs. The Design Consultant builds relationships with customers by being engaging, listening to what they want, helping them to visualize or conceptualize potential outcomes and subsequently matching that to the products and services that Lowe's can provide.
The Design Consultant is also responsible for communicating with the customer throughout the project lifecycle and ensuring that all needs of the customer, including delivery, set up, assessment, installation, project management etc. are attended to by the appropriate parties.
This role will engage with customers by showing them various in-store displays, mocking up potential design scenarios, and illustrating various combinations in terms of texture, color, materials, etc. The Design Consultant will use strong interpersonal savvy and listening skills, a working knowledge of Lowe's products and services, and superior creativity to bring visions to fruition for customers.
Bachelor's Degree in design or a related field and 3 years of experience in design advising (interior or exterior) OR 5 years of experience in design advising (interior or exterior)
3 years of customer service experience
3 years of sales experience
2 years of experience managing multiple tasks and coordinating multiple projects at different stages in the project cycle
Bachelor's Degree in Design or related field
Prior experience in measuring, estimating, and project planning
Experience in one or more of the following fields: Kitchen and Bath Design; Kitchen and Bath Design Sales; Kitchen and Bath Design Project Management
NKBA Certification (i.e., AKBD, CKD, or CBD)
Job ID: 1259212BR
Line of Business: Store
Job Category: Customer Service
Department: 0694 - Design Desk
Employment Type I: Regular
Employment Type II: Full-Time
Location #: 3293
Location Name: Chelsea, NY
City: New York City
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.