Citizenship and Immigration Services SUPERVISORY IMMIGRATION SERVICES OFFICER in Brooklyn, New York
About the Agency
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; Join DHS.
U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us here for more information.
Everyday our Supervisory Immigration Services Officers conduct and oversee the planning of independent research regarding the eligibility entitlements of persons seeking immigration benefits, employment, and/or legal status under the Immigration and Nationality Act.
This position of SUPERVISORY IMMIGRATION SERVICES OFFICER starts at a salary of $97,869GS-13 grade level, with promotion potential to $127,228GS-13 grade level.
Apply for this exciting opportunity to become a member of the* Office of Field Operations, District 3, New York City Field Office, New York, NY OR Office of Field Operations, District 3, Queens, New York Field Office OR Office of Field Operations, District 3, Brooklyn Field Office, Brooklyn, New York,* within U.S. Citizenship and Immigration Services.
THE POSITION IS UNDER THE NEW YORK FIELD OFFICE, APPLICANTS MAY BE SELECTED FOR NEW YORK, BROOKLYN OR QUEENS. PHYSICAL DUTY STATION FOR ALL OFFICES IS LOCATED WITHIN THE NEW YORK FIELD OFFICE.
For definitions of terms found in this announcement, please click here.
This position is not in the bargaining unit. This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.
Relocation expenses are authorized if you are a USCIS employee assigned to the Refugee, Asylum and International Operations program and have been approved for rotation from an overseas assignment. Relocation expenses for USCIS employees assigned to an OCONUS location will be considered on a case-by-case basis.
Note: USCIS may fill one or more positions using this vacancy.
As a SUPERVISORY IMMIGRATION SERVICES OFFICER, you will:
- Conduct and oversee the planning of independent research concerning the eligibility entitlements of persons seeking immigration benefits, employment and/or legal status under the Immigration and Nationality Act.
- Research and make case determinations, hearing and adjudicating appeals, and make decisions on reopening cases and whether to reconsider cases. Appear in court as the representative of the DHS in naturalization proceedings and serve as an expert witness at exclusion and deportation hearings, as well as in other administrative or criminal proceedings.
- Direct and train staff who serve as primary contact for immigrants, aliens and others seeking information, assistance and/or guidance in applying for benefits and privileges under Immigration and Nationality laws and regulations. Provide technical and administrative advice to staff who examine applications and petitions for immigration benefits, supporting documentation and related files or automated records to determine whether requested actions meet governing regulations and to provide information and advisory services to various members of the public, attorneys, and Members of Congress. Respond to applicant's questions or resolve problems through the application of established methods and criteria without causing unnecessary delays to either the applicant or the organization.
- Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Listen to and resolve minor complaints from individual employees, as well as resolve group grievances involving non-supervisory subordinates.
- Plan work to be completed by subordinates, set and adjust short-term priorities, and set target dates for work completion. Accomplish work through coordination, direction, and oversight of subordinates and exercise significant responsibility in advising management officials.
- Evaluate and develop performance standards and assess work performance of subordinates.
- Not Required
Who May Apply
This job is open to…
LOCAL COMMUTING AREA: Current USCIS (Citizenship and Immigration Services) employees with competitive status; USCIS employees currently serving on VRA or Schedule A appointments; and RAIO (Refugee, Asylum & International Operations) employees approved for rotation may also apply.
Questions? This job is open to 3 groups.
- You must be a U.S. Citizen or U.S. National to apply for this position.
- Successfully pass a background investigation including financial disclosure
- You must pass drug screening.
- Meet relevant experience and/or education requirements.
- Current Federal employees must meet Time-in-Grade requirements.
- Males born after 12/31/1959 must be registered with the Selective Service.
- Political appointees may require OPM approval before on-boarding.
GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
- Making final determinations on difficult and sensitive immigration benefits cases that are discretionary, precedent-setting, highly visible, and are of great importance to the agency;
- Rendering immigration benefits decisions that have substantial impact to a wide range of agencies at the federal, state and local levels;
- Analyzing new immigration benefits regulations and complex technical amendments as well as procedures for making final determinations on applications/petitions for immigration benefits. Please read the following important information to ensure we have everything we need to consider your application: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please be clear and specific when describing your work history as we cannot make assumptions regarding your experience. Your application will also be rated and ranked among others based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
- Start and end dates for each grade/pay level if you've held a federal position.
- Full-time or part-time status (include hours worked per week)
- Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Federal Experience If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.
Supervisory/Managerial Probationary Period: You may be required to serve a twelve -month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on the closing date of this announcement 07/26/2017.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on the closing date of this announcement 07/26/2017.
Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
**Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.**
What To Expect Next
Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the selecting official for further consideration and a possible interview. We will notify you by email at various stages in the process (learn more). Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.
Review our benefits
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Background Investigation To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, this position requires completion and adjudication of a background investigation. This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. The background investigation process is initiated after a selection is made. For more information visit the OPM Mythbuster Page.
If a SECRET or TOP SECRET clearance is needed, all selected candidates must meet the requirements for these clearances prior to placement AND maintain that level of clearance while encumbering the position.
Special Hiring Authorities Veterans, Peace Corps/VISTA volunteers, Schedule A: You possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement. We encourage you to apply to USCIS vacancies using these special hiring authorities.
USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/474415300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 2017-07-17 to 2017-07-26
Salary: $97,869 to $127,228 / per year
Pay scale & grade: GS 13
Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series
Appointment type: Permanent
Work schedule: Full-Time
Job announcement number: CIS-10023262-NYC
Control number: 474415300