WellLife Network Assistant Manager REN002 Sun-Mon 9am-5pm, Tue 11am-7pm, Wed-Th 4pm-12am in Brooklyn, New York

Assistant Manager REN002 Sun-Mon 9am-5pm, Tue 11am-7pm, Wed-Th 4pm-12am

Job Details



Salary Range


Job Location


Travel Percentage


Position Type

Full Time

Job Shift

Evening & Day

Education Level

High School

Job Category

Nonprofit - Social Services


Position Summary:Assist Program Director in the daily operation of the residence; this includes hands-on activities. Ensure the quality of care for all residents. Supervise residential staff. Ensure program and case records are in compliance with agency and state regulations. Interface and maintain written communication with other service providers and agency support staff. This position may have supervised / unsupervised contact and or conversational interaction with consumers while working in the residences, day treatments and habilitation facilities.

Essential Accountabilities:

  • Provide direct care services to consumers, including planning and implementing treatment goals and training which will develop and enhance activities of daily living skills. These include by are not limited to:

  • budgeting

  • grooming

  • nutritional planning

  • use of public transportation/travel training

  • use of community resources/community integration

  • shopping/menu planning

  • housekeeping

  • sexual development/socialization skills

  • physical health maintenance

  • assertiveness/self advocacy training

  • Monitor residents progress. Tasks essential to those duties include, but are not limited to; seeing, hearing and observing residents, performing manual tasks, reading and writing (documentation, lifting, climbing and descending status, traveling, boarding and de-boarding agency vehicles) and utilize public transportation (bus, subway) use of telephone to make and receive calls.

  • Responsible for coordinating building evacuations and ensuring residents safety in emergency situation (i.e. fires, fire drills). Tasks essential to these duties are the ability to lift/carry, the ability to climb and descend fire escapes and assist others to do the same.

  • Medication Management and Training - monitor, supervise and record residents self administration of medication.

  • Responsible for crisis intervention requiring 24 hours on call availability. May require ability to intervene physically and utilize Crisis Intervention techniques.

  • Maintain program documentation in compliance at all times, including case records (Individual Service Plans, Quarterly Service Plan Reviews, Progress Notes etc.).

  • Screen candidates for residential placement - this may require attendance at candidates home, hospital or day treatment program.

  • Assist residents in planning and coordinating recreational/social activities. At times this may require escorting residents to these activities and/or participate in moderate physical activities.

  • Monitor the activities of Direct Support Professional and other support staff, which requires access and movement throughout the facility.

  • Provide training to all staff on an on-going basis starting with new staff orientation.

  • Assist Program Director in coordinating the daily operation of the facility.

  • Act as liaison between outside service providers and the community residence. This requires both telephone and site visits to all boroughs.

  • Attend all scheduled meetings, mandatory in-service training, staff and community meetings.

  • Must be able to participate in scheduled meetings/trainings at various sites, at varying times and transport self by car, in a timely fashion to and from destination. Must demonstrate the ability to complete/pass mandated trainings and ability to perform the techniques taught. (i.e. AMAP, CPR and First Aid.)

  • Participate in weekly supervision with Program Director.

  • Maintain financial records as per agency protocols (i.e. petty cash records, residents loans and personal allowance distribution).

  • Participate in the preparation of the bi-weekly payroll.

  • Review incidents and assist Program Director to conduct investigations.

  • Provide weekly supervision to assigned staff; provide professional direction and technical assistance and delegate tasks.

Other Responsibilities:

  • Participate in activities of other staff members in their absence or during periods of staff shortage (i.e. Cook,

  • Clerical, Direct Support Professional).

  • Represent the C.R. at meetings, trainings not otherwise specified.

  • Ability to work flexible schedule as work schedules and location are subject to change.

  • Drive facility vehicle when the need arises.

  • Maintain confidentiality at all times.

  • This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.


Qualifications:Bachelors Degree in Social Services preferred. Three years work in human services required. Experience working with persons coping with mental health conditions required. Supervisory skills required. New York State drivers license and access to a vehicle required.